Launch of Victorian COVID-19 vaccine online booking system

June 16, 2021

You can now book or change a vaccination appointment through the Victorian Government’s COVID-19 vaccine online booking system

It is recommended you call the Victorian Coronavirus Hotline on 1800 675 398 if:

  • you want to cancel an appointment
  • you would like a interpreter to help you – press 0 when you call 1800 675 398

 

How to book using the system

Log in or sign up to the Victorian Government’s COVID-19 vaccine online booking system on your mobile device or a computer. If you are on a computer, the system works best with Google Chrome or Microsoft Edge. The booking system does not work with Internet Explorer.

Follow the step-by-step instructions within the system to make your booking.

  • Register your details – the fields marked with a * must be filled in.
  • Find your preferred vaccination centre and book at a time that suits you.

Once you’ve completed your booking, you will receive a confirmation email. Bring your confirmation email with you (you can print it or have it on your phone or device) on the day you’re vaccinated. You should also bring ID, your Medicare card, and a face mask.

 

Changing your booking

Log in to the Victorian Government’s COVID-19 vaccine online booking system on your mobile device or a computer. If you are changing a booking made by calling the Victorian Coronavirus Hotline you will need to use the same email you provided when making the original booking via phone. If you are on a computer, the system works best with Google Chrome or Microsoft Edge. The booking system does not work with Internet Explorer.

Go to manage bookings and select change booking

  • Select a different appointment time or date.
  • If you need to change the location you want to receive your COVID-19 vaccine at you need to call the Victorian Coronavirus Hotline on 1800 675 398.

Once you’ve completed your booking, you will receive a confirmation email. Bring your confirmation email with you (you can print it or have it on your phone or device) on the day you’re vaccinated. You should also bring ID, your Medicare card, and a face mask.

 

Book your second appointment

You can only book your second appointment after you have had your first dose.

Log in to the Victorian Government’s COVID-19 vaccine online booking system on your mobile device or a computer. If you are on a computer, the system works best with Google Chrome or Microsoft Edge.

Follow the step-by-step instructions within the system to make your booking.

  • Select book an appointment.
  • Find your preferred vaccination centre and book at a time that suits you.

Once you’ve completed your booking, you will receive a confirmation email. Bring your confirmation email with you (you can print it or have it on your phone or device) on the day you’re vaccinated. You should also bring ID, your Medicare or Individual Healthcare Identifier (IHI) if you have one, and a face mask.

 

Frequently asked questions – online booking system

 

I live in metropolitan Melbourne – can I travel more than 25km to get a COVID-19 vaccine?

You can travel more than 25km from your home to get vaccinated if this is your nearest vaccination location.

 

Will more appointments be added to the online booking system?  

More appointments will be added to the online booking system as more doses become available. If you have already had your first dose of COVID-19 vaccine you are encouraged to book your second dose.

Vaccination centres are only able to make appointments available when they know how many doses of vaccine they are receiving from the Australian Government. This means that appointments are only available for a couple of weeks in advance.

 

I’ve had my first dose – do I need to book to receive my second dose?  

If you have already had your first dose of COVID-19 vaccine we encourage you to book your second vaccine appointment as soon as possible. You shouldn’t wait to receive a reminder.

  • For Pfizer COVID-19 vaccine you should get your second dose 3-6 weeks after your first dose.
  • For AstraZeneca COVID-19 vaccine you should get your second dose 4-12 weeks after your first dose; 8-12 weeks is preferred.

If you get your COVID-19 vaccine at a doctor’s clinic (GP), GP respiratory clinic or community health service they can book you in for your second dose on the same day you get your vaccine.

You can book your second appointment at a vaccination centre by booking online or calling the hotline on 1800 675 398.

 

How can people who speak a language other than English book their vaccine appointment?  

People who need an interpreter to book their COVID-19 vaccine can book their appointment using the hotline. To book your COVID-19 vaccine appointment with an interpreter call 1800 675 398 and select 0.

 

How can people who don’t have access to a device or the internet book their appointment?  

You can book your appointment by calling the COVID-19 hotline on 1800 675 398. The hotline will help you find a vaccination centre near you and make your booking for you.

You can also get your COVID-19 vaccine by booking an appointment directly with a doctor, GP respiratory clinic or community health service that is offering COVID-19 vaccines.

Friends and family members are encouraged to help their loved ones book their COVID-19 vaccine.

 

I made a booking with the hotline – can I change it online?  

You can change the date and time of your vaccination appointment online. To do this you will need to register an account using the same email address you gave the hotline when booking your original appointment.

If you want to change the location you receive your COVID-19 vaccine you will need to call the hotline on 1800 675 398.

 

I made my first appointment with the hotline. Can I make my second appointment online?  

You can book your second appointment online. You should register an account using the same email address you gave the hotline when booking your original appointment.