Western Health COVID-19

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Communication Skills

Communication with patients is a key component of our roles as doctors and this is particularly important when having discussions surrounding end of life care and breaking bad news. Below are some resources to aid developing a structure for having these conversations.

1. Phone consultations – COVID-19 resource – V1 23 March 2020

2. Communications tips for all stages – COVID-19 resources – V1 23 March 2020

3. Goals of Care COVID-19 resource – V1 23 March 2020

4. Giving serious news – COVID-19 resource – V1 23 March 2020

5. NOK Phone Calls_ cheat sheet

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