COVID-Normal Daily Practice

This page has been developed to provide a quick staff reference to COVID-normal daily work practices.

Links to further information are included under each heading and will automatically update if the linked information is updated. Click on the arrow of each heading to see the detail underneath.

These practices may change along the way, so it is important to regularly check the following information and the associated links.


Symptom Checking

All staff working on site at any of our facilities must complete a COVID-19 symptom self-screening to attest that they are well prior to commencing each shift. The electronic (or online) survey is the preferred way for staff to complete their daily symptom check.

The online survey should be completed PRIOR to arriving at work, or PRIOR to entering each campus if travel between sites is unavoidable within a shift.

If the survey cannot be completed prior to work or entry to a new site, staff should complete the survey as soon as possible on arrival to the workplace.

paper based Symptom Check Log is available for staff who do not have access to a smartphone / tablet or computer. Talk to your manager about storage of completed forms.

Staff must not come in to work if they are unwell

Attendance Sheet

It is a requirement of the DHHS and Work Safe that daily attendance logs are completed by staff every day, for all shifts where staff are working on site at any Western Health facility for greater than 15 minutes.

The Daily Staff Attendance Log has now been added to the online Staff Symptom Check (Attestation) Survey. This will be a much simpler process as you will no longer need to fill out the paper-based attendance log when you are on site. From now, all staff members, students and contractors working on-site must complete the Staff COVID-19 Symptom Check & Attendance Log before the start of each shift.

A paper based Attendance Sheet is available for staff who do not have access to a smartphone/tablet or computer. Talk to your manager about storage of completed forms.



In line with Department of Health guidelines, staff working in administration areas such as staff offices or in meeting rooms will no longer need to wear masks, as long as physical distancing can be maintained. This means staff can work at their desks, and go to the bathroom or tearoom without a mask, provided staff don’t need to pass through patient-facing or public areas of the hospital.

Surgical masks must still be worn in all other settings at our hospitals. This includes all patient-facing and public areas at all sites.

Click here for more advice on the use of PPE at Western Health.

Washing of Hands and Surfaces

ALL staff are to practice rigorous hand hygiene.

This includes (but is not limited to):

  • Regularly maintain hand hygiene in accordance with the WHO 5 moments for hand hygiene
  • Cough & sneeze into a tissue and place in a rubbish bin.

Shared work spaces, keyboards and telephones should also be cleaned at the beginning and end of day or session using Clinell wipes.

Physical Distancing

Where possible, maintain at least 1.5 metres between yourself & others, including in queues and break rooms and limit casual interactions to less than 15 minutes.

Avoid unnecessary contact with other people e.g. do not shake hands, hug or kiss as a greeting.

The maximum room occupancy should be determined where practicable, by the density quotient of 2 square metres per person. Please note, clinical areas including emergency department waiting rooms and hospital wards are areas of a hospital that the density quotient does not apply to, however, other non-clinical areas and other public facing areas of the hospital are subject to the density quotient.

Meal Breaks

Do not eat or drink in clinical / ward areas or shared office spaces.

Wash hands before and after eating and follow the protocols for safe use of break rooms, including completing the break room log sheet, maintaining physical distancing, keeping to designated numbers of people in room at any one time, no communal food, and disinfecting your eating area before and after eating. For staff based in individual offices, eat lunch in office.

Utilise break-out spaces and marquees at Footscray & Sunshine Hospitals


Symptomatic & Asymptomatic COVID testing is available for Staff.

Staff can email or call the Helpdesk with questions about onset of COVID-19 symptoms, exposures to COVID-19, testing criteria or clinic information.

Staff Support

Western Health has a dedicated COVID-19 Staff Enquiries Helpdesk to respond to staff enquiries related to COVID-19. Staff can email or call the Helpdesk via Switch 8345 6666, choose option 1 for COVID – then request Staff Enquiries Helpdesk.

FAQs on leave and employment matters are available to all staff.

As needed, visit the Accessing Personal and Professional Support page for a detailed list of resources including wellness hubs, crisis support and counselling services. Staff can email for information / advice on staff support services.