Accessing personal & professional support


COVID-19 has been an incredibly challenging time for all of us.

The safety and wellbeing of our staff are at the forefront of our minds and it’s important you exercise care for yourself and others as we face this continuing challenge together. Now more than ever we need to be kind, be considerate and be compassionate towards each patient and fellow staff member. Furthermore, there are a number of ways to seek help and support.

Below are phone numbers and links to various services.

Crisis Services

Beyond Blue: providing free psychological suppport
Phone: 1300 22 4636

Lifeline: providing support and suicide prevention services
Phone: 13 11 14 (24/7)
Text: 0477 13 11 14 (6pm – midnight AEDT, 7 nights)
Chat online: (7pm – midnight, 7 nights)

Suicide Call Back Service: providing  immediate 24/7 telephone counselling and support 
Phone: 1300 659 467


Other Counselling & Support Services

Western Health Employee Assistance Program: confidential counselling
Phone: 1800 099 444

Click here for important information about accessing EAP during the recent lockdown (May 2021)

SANE Australia: online or phone support for complex mental health issues.
Phone: 1800 18 7263

The Cairnmillar Institute: providing free psychological suppport
Phone: 1800 391 393

Kids Helpline: free 24/7 phone and online young people aged 5 to 25
Phone: 1800 55 1800

Headspace: online and phone support for young people
Phone: 1800 650 890

MensLine Australia: phone and online counselling for men
Phone: 1300 78 99 78

Mind Spot: free phone and online support and counselling for adults
Phone: 1800 61 44 34

DirectLine: free and confidential 24/7 alcohol and drug counselling and referral in Victoria
Phone: 1800 888 236

Sunshine Behavioural Health – addiction support in times of COVID


Other Resources

Black Dog Institute
Website: https: //

Mental Health First Aid Australia: online support and mental health resources.

Head to Health: Department of Health COVID-19 support and information

Life in Mind: COVID-19 mental health support – comprehensive list of available resources

Reach Out: information and resources for young people on managing wellbeing

#InThisTogether: online videos sharing practical tips to support mental health and wellbeing