Hotels for Heroes Program

‘Hotels for Heroes’ is Western Health’s COVID-19 Healthcare Worker Emergency Accommodation Program supported by the Victorian Government.

Emergency accommodation may be provided for both clinical and non-clinical Western Health staff who are required to self-isolate or self-quarantine because of COVID-19 and do not have a suitable home environment to do so. Western Health may also consider emergency accommodation for extenuating circumstances.

For further information, including eligibility, please see the Hotels for Heroes QRG and Screening Tool on the QRG page of the Western Health COVID microsite.

The Western Health Hotels for Heroes team are available to provide information about the program and to review your eligibility. In addition to booking hotels, the team also conduct regular wellness checks with all Western Health hotel applicants.

If you have any questions or believe you are eligible, please contact the Hotels for Heroes team:

When:             8am – 4.30pm 7 days per week




Phone:            8345 6666, select Option 1, request Hotels for Heroes

Please note that all bookings for hotels must be made through the Western Health Hotels for Heroes team. Urgent requests after hours may also be made via the above phone number.